Brittany Barney

Customer Success Team Lead

Customer Service Voice: 5 Ways to Create a Cohesive Experience


Learn how to develop your company's customer service voice to provide an unforgettable experience and build rapport with your customers.

Balancing Sales and Customer Support in Your Live Chat


Customer support and sales in live chat is a delicate balancing act. Here’s how you can optimize live chat to serve your customers and raise your conversion rate.

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