Brittany Barney

Customer Success Team Lead

Customer Service Voice: 5 Ways to Create a Cohesive Experience

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Learn how to develop your company's customer service voice to provide an unforgettable experience and build rapport with your customers.

Balancing Sales and Customer Support in Your Live Chat

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Customer support and sales in live chat is a delicate balancing act. Here’s how you can optimize live chat to serve your customers and raise your conversion rate.

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