Idoia Gorosabel Gkikas

Managing Editor

Idoia pulled a nearly decade-long stint as a freelance writer and editor (while raising four young kids!) before joining the crew as Flow's managing editor.

Everything You Need to Go Live With Live Chat


Wondering what’s involved with getting live chat on your website? Here’s a quick guide to get you going.

4 Proven Strategies for Organic Growth + Free Download to Get Started


Read all about the differences between organic growth and paid marketing strategies, why you should include organic tactics, and how to implement them into your business.

Calendars, Chatbots, and Live Chat: The Ultimate Guide to Online Appointment Setting


Learn the ins and outs of online appointment scheduling using chatbots, calendars, and live agents.

Is Influencer Marketing Dead?


Read about the current state of influencer marketing, and decide if influencer marketing is a solid strategy for your marketing plans and goals.

Millennials Literally Cannot Even With Your Customer Service. You Need Live Chat.


Wondering how to keep your customer service millennial-friendly? Live chat to the rescue!

You Have More Influence Than You Think


If you’ve hit a wall trying to grow your business, let these inspirational tips get you back on track to cracking your growth strategy.

We Are a “Best for the World” B Corp Honoree!


We’re stoked to announce B Lab nominated Flow as a Best for the World 2019 Honoree for our digital apprenticeship model!

We want to hear about your expertise!

If you’re ready to scale your influence, we want to hear from you. Take a hot second and let us know about your expertise by filling out this form. We’ll follow-up with you to determine if this is a good fit.