How a Powerful Set of Brand Guidelines Can Save Your Marketing Budget
Learn all about BrandBeat — our 5-step process that will create brand guidelines to put your marketing efforts on a measurable path to ROI.
February 25, 2020
What’s a Knowledge Base and Why Do You Need One?
All you need to know about why your business needs a self-service knowledge base and how to create one that improves your ROI.
February 18, 2020
Improve Your Marketing ROI With These 4 Insights From Live Chat Transcripts
Analyze your live chat transcripts for insights on how to tailor your business to your consumer and improve your marketing ROI.
February 11, 2020
5 Live Chat Mistakes That Decrease Conversion (and How to Correct Them)
Learn how to upgrade your live chat experience by avoiding these 5 big mistakes.
February 4, 2020
How to Increase Your Chat Engagement by 67-85% With a Proactive Chat Strategy
Easy to follow steps to build a proactive chat strategy for your business that boosts your visitors’ engagement.
January 28, 2020
How to Run Test Chats Before Your Live Chat Goes Live
A straightforward how-to guide to training your live chat agents with test chats for phenomenal service before you go live.
January 21, 2020
How To Turn Your Live Chat Data Into Business Intelligence
A step-by-step guide on how to convert and analyze raw live chat data into business improvements, strategies, and intelligence.
January 15, 2020
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