What We Do

Chats That Convert

We use Sandler® Sales methodology to generate a 52% average increase in qualified leads.

Natural and Unscripted

U.S.-based, native-English agents represent your brand with integrity and a friendly demeanor.

After-hours Chatbot

Keep the customer service and lead capture going, even after business hours.

How It Works

Every month, thousands of visitors abandon your website. Flow starts conversations that help convert them instead.

If your average customer value is $1,000+ and you’re not converting enough visitors, Flow is the smartest marketing investment you could make.

“Excellent, professional chat operators. Exemplary client service. 5-10x return on investment every month. There are many reasons we are thrilled to work with Flow. What we originally chose as an add-on to help book appointments has now become an integral resource of our online strategy.”

– Hector Thomas, Advanced Pain Care

Case Studies

Stapleton Denver

Flow’s managed live chat services have generated $10 million+ in new home sales for this planned urban community.

Guarantees

We know that your company’s reputation and revenue is on the line. That’s why we offer these service guarantees.

  • 40-second initial response time
  • 90%+ customer satisfaction ratings
  • 10% minimum conversion rate
  • 100% agent availability during business hours

Pricing

Flow Live Chat’s base package includes a full knowledge base build-out, custom graphics, chat implementation, and ongoing agent training. Up to 285 chats are included each month.

Starting at

$1.5K/mo.

+ $3K – $5K Setup Fee

1.

Build Knowledge Base

  • Request company marketing materials
  • Access your site’s Google Analytics
  • Interview key stakeholders
  • Review your website to develop FAQs

2.

Messaging Strategies

  • Craft messaging flows to engage, assist, and convert leads
  • Analyze website traffic for proactive chat strategies
  • Train and test our agents on your company’s personalized strategy

3.

Tweaks & Updates

  • Harvest valuable market data
  • Fully trackable, measurable results
  • Continuously update knowledge base as needed

4.

After-Hours Chatbot

  • Automate after-hours customer service
  • Handle an unlimited number of requests
  • Our AI & machine learning technology lets us continuously improve your bot
  • Learn More

Let’s talk about converting your customers.