Millennials Literally Cannot Even With Your Customer Service. You Need Live Chat.

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Wondering how to keep your customer service millennial-friendly? Live chat to the rescue!

You Have More Influence Than You Think

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If you’ve hit a wall trying to grow your business, let these inspirational tips get you back on track to cracking your growth strategy.

We Are a “Best for the World” B Corp Honoree!

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We’re stoked to announce B Lab nominated Flow as a Best for the World 2019 Honoree for our digital apprenticeship model!

How to Get a Customer-Obsessed Reputation With Live Chat

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Here are five ways to develop your company’s reputation of being all about the customer.

Our Favorite 5 Companies With a Strong Social Game

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Tips and takeaways from the strategies of Flow’s five favorite companies that rock the social media game.

4 Reasons Your Company Should Ditch Phone-Based Customer Service

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The call center industry is a dying breed. Here are four reasons your company needs to cut the phone cord and convert to live chat customer support.

It’s Time to Ditch These 8 Myths About Content Marketing

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The top 8 content marketing myths that are reducing your conversions and lowering your sales.